Home & Enrolments

Home shows all the courses you're enrolled in. It is the first tab in the student portal. Your current enrolment sits at the top with its progress, what is left to do, and Start or Continue. Your other courses follow under In Progress, Ready to Start and Completed. Your next session and a link to your completion documents sit beside them on a wide screen, and below your current enrolment on a phone.

Access required

Sign in as the learner to see your own enrolments and assigned classes. Only resources and sessions offered to that enrolment are available.

Viewing your classes

When you log in, you'll see your current and past enrolments. Each class card shows:

• Course name: The qualification or training you're enrolled in
• Status: Active, Completed, or Withdrawn
• Progress: Percentage of the course you've completed
• Dates: When your training started and when it ends
• Course content: Modules and topics included in the course, with progress indicators
• Dependencies: For linear progression courses, locked items show which prerequisites must be completed first

Qualifications taught one unit at a time

Some RTOs teach a qualification one unit, or one group of units, at a time. You then see one card for the qualification, with its units listed in the order you do them. Each unit shows its own progress bar, a tick once it is finished, or Credited when your RTO has given you credit for it and you have no work to do.

Click a unit to open its lessons and tasks. Start or Continue on the card opens the next unit with work left, and Details opens the qualification's enrolment page.

Your results, payments and certificate belong to the qualification, not to each unit.

If you attend a unit's classes with other learners, the qualification's enrolment page has a Unit classes card. It lists each unit class with its dates and venue. Select See every class day in My Schedule for the full list of days.

Class status explained

Viewing class details

Click on a class to see more information:

Overview

• Course name and code
• Your trainer's name
• Delivery mode (online, classroom, or blended)
• Important dates

Class details

For classroom-based classes, the enrolment detail page shows:

• Location: Venue name and full address
• Schedule: A table of all session dates and times

Units of competency

See all the units of competency included in your course:

• Unit code and name
• Completion status
• Assessment requirements

The unit count always reflects the units linked to your course, so a course whose outcomes have not been recorded yet shows something like 0 of 6 competent rather than no units at all.

If your course requires proof of previous certification, that requirement is a link: it takes you straight to the upload step, and offers Resubmit if an earlier upload was rejected. While a submission is waiting on review, the link is hidden.

Progress

Track your overall completion. For online courses, RTObase tracks two progress metrics:

• Course content progress: Based on completed lessons and assessments. This is the primary percentage shown on your class card.
• Unit completion: Based on your AVETMISS unit outcomes (Competent/Not Yet Competent), determined by your trainer's assessment marking.

For classroom-only courses, progress is based on unit completion only.

Required course documents

If your course has mandatory documents, its card and enrolment page link to a document checklist. Open each file or link, review it, then confirm you have reviewed it. Opening the document alone does not complete the review. Optional resources remain available without acknowledgement.

Required document reviews contribute to your course progress and must be complete before your enrolment can finish. A confirmation recorded by your RTO is identified separately from your own review.

Outstanding forms

Your RTO may ask you to complete a form, a declaration, a survey, workplace feedback, or similar. These are separate from assessments: they aren't marked, but some of them must be completed before your certificate can be issued.

While a form is waiting on you, a badge appears in your portal so it's easy to spot, and RTObase emails you a reminder. Open the form from your enrolment, complete it, and submit, your trainer reviews it and accepts it.

Accessing online content

If your course includes online learning:

1. Click on your class
2. Click Access Course or Continue Learning
3. You'll be taken to the course player

See Course Player for how to navigate online content.

Downloading materials

Your training provider can share files and links for the whole course, such as a resource guide or a drill sheet. You see them under Course resources on your course card on Home, and in the Course Resources card on your enrolment page. Some include a short description under the title. Click a file to download it, or a link to open it.

Topics in the course player can have their own resources too. Open a topic and click the Notes button. If the topic has resources, the button shows a count badge. The panel lists Resources for this topic and Course resources.

If your enrolment is withdrawn, deferred or archived, or the course is not available where you live, you do not see the course resources.

See Course Player for details.

Upcoming sessions

For classroom-based training, you'll see your scheduled sessions including:

• Date and time
• Location
• What to bring

Questions about your enrolment?

Contact your training provider if you need to:

• Change your enrolment details
• Request a deferral
• Discuss extensions or special requirements
• Withdraw from a course

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