How to Edit a Student

Update student details, contact information, and AVETMISS data.

Last updated 16 Oct 2026

How to Edit a Student

Update a student's personal details, contact information, or AVETMISS compliance data through the student profile page.

Access required

Choose the task you are doing. Each row is a separate action.

TaskRequired access
View a learner recordStudents: View
Edit learner details and custom fieldsStudents: Edit

Audit history, notes and archiving have their own requirements below. Audit log access is not needed to open a learner record or edit its details.

Accessing the student profile

Find the student

  1. Click Students in the sidebar
  2. Use the search bar to find the student by name or email
  3. Click on the student's name to open their profile

Tip

Use the global search (⌘K / Ctrl+K) to quickly jump to any student from anywhere in the app.

Open the edit panel

  1. On the student's profile, click the Edit button in the top-right
  2. A side panel will open with all editable fields

Student profile layout

The student profile has several tabs:

TabContent
OverviewStudent readiness checks and the enrolment portfolio
EnrolmentsAll courses this student is enrolled in
DetailsPersonal details, contact info, AVETMISS data
EmployersEmployers linked to this student
CredentialsFirst aid certificates, security licences and other credentials the learner holds. See Record Learner Credentials
ActivityRecent activity on this student's record
PaymentsPayment records for this student
CPDRegistration, current-cycle progress and credit activity when the CPD module is enabled
CommunicationsEmail and SMS history
ComplianceThe student's Audit Log, with Audit log: View

Note

The student header shows USI and identity status when an active course requires them or the student already has a recorded verification. Short-course learners who do not need either check are not flagged as missing them. The Overview tab lists the checks required by the student's active courses.

Custom-field chips in the header

Your organisation's student custom fields appear as compact chips in the student header, so common values can be read and changed without opening the Details tab:

  • Dropdown and checkbox fields change in place from the chip.
  • Text and number fields open a small popover; type the value and press Enter (or click away) to save.

The same values remain editable from the Details tab and the students table; a chip edit never overwrites a change someone else is making at the same time.

Editing personal details

In the edit panel, update any of these fields:

Basic information

  • Title: Optional prefix (Mr, Mrs, Ms, Dr)
  • First Name: Given name (required)
  • Middle Name: Optional
  • Last Name: Family name (required)
  • Date of Birth: DD/MM/YYYY format
  • Gender: Male, Female, Other

Contact information

  • Email: Primary email address for communications
  • Mobile Phone: Auto-formats as 04XX XXX XXX (digits only)
  • Home Phone: Alternative contact
  • Work Phone: Business contact

Address

Update the full address including:

  • Building/property name
  • Unit/flat number
  • Street number and name
  • Suburb, postcode, state

Note

Address changes automatically update the AVETMISS address fields used in NAT file generation.

Driver's licence

For RTOs that identify students by licence (heavy-vehicle and machinery training, for instance):

  • Licence number: searchable: type it into global search, the students list, or the booking student picker to pull up the student
  • Licence expiry: the expiry date on the card
  • Licence state: the issuing state or territory

Tip

When a student uploads their licence for identity verification, RTObase reads these details off the document and offers them for one-click confirmation, you rarely need to key them in by hand. See Manual Identity Verification.

Editing AVETMISS data

Scroll down in the edit panel to find AVETMISS compliance fields:

Identifiers

USI (Unique Student Identifier)

The 10-character USI issued by the USI Registry. Required for nationally recognised training. If the USI has been verified, a green "Verified" badge with the verification date appears next to the field.

AVETMISS Client ID

Your organisation's internal student identifier (max 10 characters). Auto-generated if left blank.

Demographics

Indigenous Status

Select one:

  • Aboriginal
  • Torres Strait Islander
  • Both
  • Neither
  • Not stated
Language

The student's first language spoken at home. Select from the standardised language list.

Country of Birth

Country where the student was born. Uses SACC country codes.

Education & Employment

Highest School Level

Highest year of school completed:

  • Year 12 or equivalent
  • Year 11 or equivalent
  • Year 10 or equivalent
  • Year 9 or equivalent
  • Year 8 or below
  • Did not go to school
  • Not stated
Prior Education

Highest qualification completed before this enrolment:

  • Bachelor degree or higher
  • Advanced diploma or associate degree
  • Diploma
  • Certificate IV
  • Certificate III
  • Certificate II
  • Certificate I
  • Other
  • Not stated
Labour Force Status

Current employment situation:

  • Full-time employee
  • Part-time employee
  • Self-employed, not employing others
  • Employer
  • Employed, unpaid family worker
  • Unemployed, seeking full-time work
  • Unemployed, seeking part-time work
  • Not employed, not seeking
  • Not stated
At School

Whether the student is currently enrolled at school:

  • Yes
  • No
  • Not stated

See Understanding AVETMISS Student Fields for detailed guidance on each field.

Saving changes

  1. After making changes, click Save at the bottom of the edit panel
  2. The panel will close and the profile will refresh with updated data
  3. A success notification confirms the changes were saved

Note

When you save a student with a USI, first name, last name, and date of birth, RTObase automatically verifies the USI against the national registry in the background.

Warning

If you navigate away without saving, your changes will be lost. The edit panel will warn you if you have unsaved changes.

Adding notes

TaskRequired access
Add or change a noteStudents: View and Enrolments: Edit

To add notes to a student record:

  1. Click Notes & Checklist in the top-right of the profile
  2. Add your note in the text field
  3. Click Save

Notes are timestamped and show who added them, useful for:

  • Recording phone conversations
  • Documenting special circumstances
  • Tracking follow-up items

Archiving a student

TaskRequired access
Archive or restore a learnerStudents: Edit

If a student is no longer active:

  1. Open the Edit panel
  2. Scroll to the bottom
  3. Click Archive Student
  4. Confirm the action in the dialog

Archived students:

  • Are hidden from the main student list
  • Can be found using the "Archived" filter
  • Retain all their data for compliance purposes
  • Can be restored at any time

Audit trail

Audit access is separate from viewing or changing the business record. Grant it only to members who need to review change history.

TaskRequired access
View the learner audit historyStudents: View and Audit log: View

All changes to student records are logged. To review the change history:

  1. Open the student's profile.
  2. Open Compliance → Audit Log.
  3. Review who changed the record, when it changed and the previous and new values.

The profile's last-updated timestamp and communication history serve different tasks. They do not require audit access just because they appear on the same record.

Note

RTObase maintains a complete audit trail of student data changes to meet ASQA record-keeping requirements.

If two records belong to the same person, use the Students: Manage Merge Duplicate Students workflow. Do not edit one record to imitate a merge; the merge workflow preserves source ownership, AVETMISS identity, and reversal provenance.