RTObaseRTObase

Platform

RTO software for enrolment, delivery and reporting.

Connect student records, course delivery, bookings, payments and reporting. Browse by stage below, or open a product page for its workflow and screenshots.

An RTObase enrolment overview joining the learner, course, status and regulator workflow

One enrolment record

The learner, course, progress, payments and completion work stay together from start to finish.

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Every module, one platform.

Core modules are included on every plan. Turn on optional tools such as Scheduling when you need them. CRICOS and funded VET compliance modules are included on Business.

Student Management System

One record per student: enrolments, outcomes, USIs, certificates and payments.

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LMS for RTOs

Online lessons, SCORM 1.2 and assessment marking against units of competency.

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RTO Software Guide

What the category covers in Australia, and what to ask any vendor.

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Trainer Portal

Run the training day from a phone and prepare trainer timesheet CSVs from the same schedule.

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Employer Portal

Team enrolment, training requests, employee progress, invoices and completion documents.

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Scheduling & Bookings

One-on-one sessions against trainers and assets, never double-booked.

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Online Lessons

Online courses delivered in your student portal.

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Website Builder

Drag-and-drop pages, SEO and enrolment on your own domain.

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Build with AI

Pages, articles and course topics, drafted on brand.

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Admin Agent

Work by chat in RTObase or connect your own AI assistant to live records.

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Roles & API access

Custom team permissions and scoped developer API keys on Business and Custom.

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ASQA Compliance

Compliance checks from live records and one Standards sign-off a year.

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AVETMISS Reporting

Validated NAT files and USI verification.

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CRICOS & International

ESOS written agreements, CoE and visa tracking, and agent governance. Included on Business.

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CPD tracking

Course credit, recurring cycles, learner statements and activity exports.

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Xero accounting

Employer invoices and optional payment sync, with course accounts and location tracking.

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Live display screens

Booking boards, today's classes and asset readiness on a paired TV or tablet.

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Reports & exports

Course activity, completions, unit outcomes and financial-year CSV exports.

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LLND Screening

Per-skill ACSF confidence reading, not pass/fail.

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Lodgement & Renewals

HRWL, RSA/RCG, FSS, SLED and WA LAPS exports.

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The lifecycle loop

Six stages. One record per learner.

Follow enrolment, training, completion and the work that comes after it. Progress, communications and renewals stay linked to the same learner.

01 · Enrol

From first enquiry to enrolled, without the re-keying.

Capture enquiries, take payment, verify USIs and onboard, all branded to your RTO, all landing on one record.

Guided data migration

Upload your AVETMISS NAT files and RTObase brings across your organisation, student, program, unit, enrolment and training-activity data. You review the result before going live. Website pages can be imported separately from a URL, with hands-on migration support included on Business.

Embedded enrolment

Add one line of code to your existing website. Your web person can do it in minutes. Embed your whole course catalogue, a single course page, or a public booking calendar with live availability. Students browse, enrol, pay and onboard without leaving your brand.

Enquiry forms on any website

Share a direct enquiry link or copy an embed snippet for your existing website. Responses arrive in the same leads inbox, with no RTObase website page required.

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Enrol my team (bulk enrolment)

An employer books several seats in one public checkout and pays once. Each attendee completes their own USI, details and any LLN via a secure login link sent by email, no passwords, nobody shares a login. GST applies per line, and a tax invoice lands in the employer portal.

Payments & invoicing

Collect online payments, offer bank-transfer instructions, record receipts and track invoices on the same student record. Booking courses can charge each lesson or test separately, including retests, with staff able to send, renew or waive a session payment request.

Learner credentials

Record first aid certificates, security licences and other credentials with their issuer, number, dates and renewal history. Courses list the credentials learners need, and missing or expired credentials are flagged for staff to review.

Approve a previous-certificate upload and record its credential together

Keep the evidence and renewal history on the learner record

RTO-specific custom fields

Define the extra student and enrolment information your RTO genuinely needs, validate dropdown values, and carry those fields through operational views and CSV exports.

Student and enrolment field definitions

Text, date, number, checkbox and dropdown values

Included in CSV exports

Organisation-scoped access and audit history

Website builder

A professional site with a drag-and-drop editor, SEO-optimised pages, enquiry forms that feed a leads inbox, automatic sitemap and robots.txt. Custom domains on every plan.

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Campaign results and affiliate programs

Tag a link and see which campaigns produced enquiries, enrolments and paid enrolments from your own records, with no analytics or advertising account required. Run affiliate programs on the same attribution: each referrer gets a unique tracked link, successful live payments build a commission ledger you review, and payouts you make outside RTObase are recorded for reconciliation.

First-touch or latest-touch credit over 30 or 90 days

Payment value net of recorded refunds

Percentage or fixed commission with an attribution window

Separate from regulated CRICOS education agents

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LLN screening

Language, literacy, numeracy and digital screening at enrolment, read as per-skill ACSF confidence, support needs recorded before training starts, not a pass/fail gate.

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02 · Train

Deliver training from the same record you enrolled on.

Run classes, deliver online learning and assess, engagement signals flow straight back into each student record.

Online Lessons

Build online courses with modules, topics and 30 content widget types. Reuse knowledge-question banks, collect practical evidence and learner declarations, and draft topic content with AI. Archive lessons to keep the library tidy while existing courses retain access, restore them later or safely delete unused drafts.

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Course design & qualification delivery

Build the course outline, link lessons and assessment tasks, and review the design in one workspace. A qualification is a course with unit courses in delivery order. Learners enrol once, with progress through the units linked to the qualification's fees, outcomes and completion.

Map requirements to lesson pages, questions, assessment criteria and delivery activities

Add content to a live course while preserving existing learner records

Share course resources as files and links with descriptions

Keep existing learners studying through a superseded qualification's teach-out

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Practical evidence, including video

Collect the evidence a practical assessment actually needs: files, photos, learner declarations and video recorded on the spot from a phone or laptop, stored against the attempt rather than emailed around. Criteria can require several observations of the same skill, and the assessor sees every attempt and observation together when they mark.

Video captured in the browser, no separate app

Assessor photos and documents retained with the practical judgement

Oral responses, question results and feedback recorded during observation

Repeat observations per criterion where a skill must be shown more than once

Evidence stays attached to the attempt for audit

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SCORM in Online Lessons

Add SCORM 1.2 content directly to a lesson. RTObase pins the published package version and keeps learner status, score and resume data on the enrolment record.

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Student portal

Every student gets a branded portal: magic-link login, enrolment summary, online courses, assessments, payments and certificate downloads, from any device.

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Trainer app and class-day delivery

Today, Calendar and Requests bring assigned work to the trainer’s phone or tablet. Record session notes and sign-off, take class attendance with QR check-in, collect course Forms and record activities, practical observations and authorised unit results.

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Employer portal

Employers enrol teams, request workplace classes before naming learners, track employee progress and see trainer recommendations. Session summaries and next steps appear only when shared by the trainer. Employers can pay invoices and download completion documents from the same portal.

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State-aware & offshore online delivery

Restrict online access to the Australian states you choose, or enable an offshore pathway that records the learner declaration and overseas address evidence required for the overseas-student USI exemption (INTOFF), per enrolment.

Australian state access restrictions

Offshore and state-restricted modes cannot overlap

Enrolment-specific INTOFF evidence snapshot

USI reminders stop only for an approved exemption

Asset register & operational history

Track vehicles, rooms and equipment with capability tags, maintenance or incident activities, evidence, temporary moves and return-to-service decisions that feed booking availability.

Capabilities and operational status

Daily pre-start reminders for assets with bookings that day

Capture checks from the board with required answers and failure evidence

Maintenance, inspection and incident history

Evidence and temporary-location tracking

Booking-aware unavailability

Scheduling & bookings

Book driving lessons, practical assessments and equipment-based training on an asset or trainer board. Find a continuous available slot, reserve assets and staff with a hold, resize sessions and block maintenance time. Learners and employers can book offered slots in their portals or request a preferred time.

Location hours, closures and time zones apply to every new booking

Named breaks for all sites or individual venues

Calendar invitations and subscribed schedules

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Live display screens

Show the booking board, today's classes or asset readiness on a TV or tablet. Pair it with a one-time code, choose a location and let the views update automatically. Screens are read-only. Public-area screens show learners as first name and last initial and hide sensitive booking details.

One-time pairing code, no staff login on the device

Rotate between booking board, classes and asset readiness views

Choose a venue and staff-area or public-area privacy

Revoke or replace a device from Settings

Enrolment insights

Every active enrolment carries an AI-generated outlook, on track, monitor, at risk, with the single next best action and a predicted completion date. Scan a whole cohort from the sortable Outlook column.

Admin Agent

Ask RTObase to do back-office work in plain English. A copilot on every page reads your live data and proposes each change as an approval card before it runs, under your own login, permissions and audit trail.

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Connect your AI assistant

Connect Claude, ChatGPT, Codex or another compatible assistant to live SMS and LMS records. Find learners, check progress, update everyday records and arrange bookings within your connection’s access and your role. Included on every plan, with organisation AI opt-in required.

Payment and invoice changes, refunds, certificate issuance, lodgement and new assessment submission reviews stay in RTObase. Your assistant is instructed to ask before changes.

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03 · Complete

Certificates, reporting and evidence, signed off properly.

Issue certificates, prepare NCVER reporting and issuing-authority lodgement exports, and lock down evidence for the full retention window.

AVETMISS reporting & validation wizard

A guided wizard from generate to lodge. Pre-flight checks catch errors before export, and when AVS sends a rejection back you import its report, every error mapped to the exact student and field, with a deep-link to fix it.

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Funded VET reportingBusiness+

Keep funding contracts and jurisdiction details on enrolments, prepare reporting extracts and record authority responses. Queensland includes a documented ATA layout, LUI and prior-qualification checks. NSW adds Commitment ID and program-status fields.

Included on Business and Custom when enabled. Queensland still needs authority validation on upload; NSW and other states use data extracts. Staff lodge and record the response.

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Certificates & statements

Certificates and statements of attainment for accredited training, or a Statement of Completion for non-accredited courses, each with the right branding. Void and reissue with a recorded reason. Issued documents and assessment evidence stay linked to the student record.

Complete a class together

Review prerequisites, attendance, grading and competencies in the Complete class wizard. See who is ready and open the records that need attention, then issue the appropriate certificates or statements for ready learners. Complete bookings and online enrolments from the course too.

CPD credit & learner statements

Set up professional development schemes, recurring cycles and course credit. Credit is frozen on the completion document when issued. Learners see progress and download a branded statement, while staff can record evidence-backed adjustments and export the activity log.

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Compliance built in

Compliance checks run 26 fixed rules over your records and track regulator dates, registers and dated commitments. Turn on Standards reviews for one sign-off a year across all 23 ASQA 2025 Outcome Standards and the fee rules.

Plain-language alerts and next actions

Total VET Activity, Annual Declaration, Quality Indicator and Annual Registration Charge dates

Trainer authorisation reads the existing Trainer matrix scope

Verified product transitions explain what changes and who is affected

Signing freezes the summary as a downloadable audit pack

Alerts resolve when the source record is fixed. A Standard's status comes only from open rule alerts, and an admin signs.

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Issuing-authority lodgement

Some courses answer to a regulator, not just NCVER. RTObase records the assessment and the accredited assessor, then builds ready-made lodgement files, High Risk Work Licence, Liquor & Gaming NSW, NSW Food Authority, NSW Police SLED and Department of Transport WA pathways.

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04 · Monitor

See what happens after sign-off.

Engagement, expiring credentials and at-risk learners stay visible long after the certificate is issued.

Post-completion monitoring

See who logs in, who finishes, who stalls, and whose credentials expire soon. Because the LMS is part of the platform, engagement signals flow into the same student record.

Business reports & CSV exports

Review enrolments, completions and unit outcomes by course, with monthly trends and certificate totals. Export the underlying records, or compare enrolments and completions per course across financial years, including the current year to date.

Xero invoices & payment sync

Connect Xero to sync employer invoices and employer details. Enable online invoice payments, staff-recorded employer payments or manual student payments to the Xero accounts you choose. Course revenue accounts and location tracking keep the accounting tied to the training.

Payments and credits recorded in Xero update the invoice settlement here

Invoices settled in Xero are protected against edits and repeat full payment

A warning flags a possible duplicate payment for review

Trainer timesheets for payroll preparation

Bring scheduled session hours, other work, professional development, leave and missing entries together for a week, fortnight or custom range. Administrators download a CSV for review and payroll preparation. Pay rates and wage calculations stay in your payroll system.

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Lifecycle analytics

Real-time dashboards for enrolment trends, completion rates, revenue and renewal pipeline volume, with Google Analytics, Meta Pixel and PostHog tracking.

Unified student record

One record per learner, from first enquiry through five-year renewal. Every email, login, payment and submission is attached, no integrations, no data drift.

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Annual Standards sign-off

Opens 1 February and is due 15 March, two weeks before ASQA's Annual Declaration closes. Admins get one email when it opens and one when it is due soon. Signing gives one audit pack ZIP with a readable PDF and the supporting files.

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05 · Re-engage

Reach alumni before their credentials expire.

Automated touchpoints reach alumni before their qualifications lapse, from your own branded sender.

Automated email sequences

Renewal reminders, check-ins and re-marketing sequences on a schedule or triggered by lifecycle signals, with open and click tracking and a template library.

AI-powered outreach

Generate renewal microsites, alumni newsletters and re-engagement pages with AI, using your organisation’s own courses, branding and contact details, and iterate on existing content.

Automated text messagesBusiness+

Time-sensitive nudges, expiring qualifications, payment reminders, class confirmations, direct to mobile from a registered sender identity students recognise. Business includes up to 1,000 outgoing text messages per month under fair use.

06 · Re-enrol

Turn alumni back into active students.

Keep returning alumni connected to the same student record as they move back into active training.

Renewal horizon

Every alumnus with a qualification expiring in the next six months, on one screen, expiry volume curve, per-alumni message history, conversion funnel metrics and capacity planning.

Re-enrolment tracking

Track returning alumni on the same student record and avoid creating duplicates as they move back into active training.

AI · included on all plans

AI runs across the lifecycle, never an upsell.

AI lesson content, Enrolment Insights, AI-powered outreach, the support assistant and the Admin Agent are included on every plan, startup, business and custom. AI is never gated behind a tier.

AI lesson content

Draft topic content and assessments from a unit of competency.

Enrolment Insights

An at-risk outlook and next best action on every enrolment.

AI-powered outreach

Generate renewal pages and newsletters in your org context.

AI support assistant

Answer staff and learner questions from docs and permitted org data.

Admin Agent

Run routine back-office tasks by chat, every change approved by you.

Connect your AI assistant

Use your own compatible assistant with live records and the access you choose.

Admin & staff portal

Run your entire RTO from one dashboard.

Manage students, enrolments, classes, payments, compliance and your website, all from a single dashboard your whole team shares.

Student management with AVETMISS fields and USI verification

Enrolment lifecycle, create, complete, withdraw, defer

Class scheduling with trainer assignment

Payment processing via Stripe (eWAY BYO on Custom plan)

AVETMISS NAT file generation with validation

Email and SMS System Messages with individual controls and an organisation-wide pause

AI website builder and content generation

Certificate generation and delivery

An RTObase enrolment overview joining learner, course, status and compliance work

Student portal

A branded portal students actually use.

Students access their enrolments, complete online courses, submit assessments, make payments and download certificates, all from a portal branded to your RTO.

View enrolments, classes and progress

Access online courses with 30 widget types

Complete and submit assessments

Make payments and view invoices

Download certificates and statements of attainment

Works on desktop and mobile

The RTObase online lesson player with module navigation and rendered learning content

Trainer portal

Give trainers the tools they need.

Trainers log in to see their classes, mark attendance, review assessment submissions and track student progress, without needing full admin access.

Today, Calendar and Requests in a dedicated trainer app

Session records, course Forms and configured sign-off

Mark attendance with one-click bulk actions

Review and mark assessment submissions

Track student progress via the gradebook

Manage trainer credentials and qualifications

Calendar subscriptions and requests to the office

Explore trainer management →
An RTObase cohort gradebook showing learners, progress and competency outcomes

Employer portal

Keep employers in the loop.

Employers access a dedicated portal to view their employees’ training progress, manage invoices and submit training requests, without calling your admin team.

View employee enrolments, recorded sessions and trainer recommendations

Read session notes and next steps when deliberately shared by the trainer

Access and pay invoices online

Submit training requests for employees

Manage employer contacts and billing details

Magic link access, no password required

Explore employer self-service and corporate bookings →
The employer-facing RTObase workplace training dashboard with requests, enrolments and invoices

Integrations

Works with your existing tools.

RTObase connects with the tools and systems your RTO already relies on, from payments to government reporting.

Accept payments via Stripe or eWAY (BYO gateway on Custom plan)

Sync employer invoices and optional payments to Xero, with course accounts and location tracking

Track engagement with Google Analytics, Meta Pixel and PostHog

AVETMISS Release 8.0 exports for NCVER reporting

Embed enrolment forms into any website

Verify a branded email sender domain separately from your website domain

Connect your own compatible AI assistant on every plan

Build integrations with scoped developer API keys on Business and Custom

Stripe
eWAY
Xero
PostHog
Google Analytics
Meta Pixel
AVETMISS
Custom Domain
Claude / ChatGPT
Developer API

Team access · Business and Custom

Give each person the access their job needs.

Set up role-based access control (RBAC) with View, Edit or Manage permissions for each area. The same role limits apply across the dashboard, Admin Agent and connected tools.

Build roles around real work

Give finance staff invoice access or course designers authoring access. Choose View, Edit or Manage for each area. Built-in roles remain available on every plan.

Connect your own systems

Create scoped API keys for integrations, use the REST API and OpenAPI reference, and revoke a key when it is no longer needed. A key cannot exceed its creator’s role permissions.

Keep administration protected

Members, roles, billing, organisation settings and API keys remain admin-only. Changes to core records retain their audit history.

See team roles and permissions →

See the whole platform with your own data in it.

Upload your AVETMISS NAT files and see your own students, courses and enrolments inside RTObase, then review everything before going live.